The Osmind platform is a central hub for us to track your progress and communicate in between appointments. It enhances the care you receive, facilitates communication with our clinic, and helps you keep track of medications and other parts of your treatment plan. It also helps you submit out-of-network insurance claims for your treatments at our clinic.
After we invite you to join the system, you will receive an email and text message with instructions on how to log in. This email is sent from firstname.lastname@example.org; please check the spam or promotions folders in your inbox if you can’t find it. Please email email@example.com if you require assistance.
To get started, download the mobile app. On the iPhone, click this link to download the app (alternatively, search “Osmind” in the app store). For Android users, click this link to download the app (or search “Osmind” in the Google Play Store).
The app will send you notifications with things we’ve designed into your treatment plan. Therefore, it is important that you follow the app’s instructions in a timely manner.
The Osmind Care Platform enables us to practice measurement-based care. Measurement-based care is an evidence-based practice that involves the systematic evaluation of your progress throughout a treatment, including systematic administration of symptom rating scales, which helps drive clinical decision-making in a personalized manner. This approach has been shown through many studies to improve clinical outcomes and help patients get better faster.
By using the Osmind platform for measurement-based care, we are following evidence-based practices that have been advocated for by experts for many years. In fact, many other clinics do not follow these evidence-based practices. A large amount of research has shown that measurement-based care helps improve outcomes and provides a number of benefits to patients and clients. Many studies have shown that using patient-reported symptom rating scales improves how patients feel. Studies also show that patients like this approach since it gives you more control over your treatment journey, augments your communication with your provider, and makes your care more efficient. Self-tracking helps us be more mindful of your mood, allowing us to intervene before you relapse. If you are interested to learn more, please read this whitepaper on measurement-based care.
The app also helps you get money back for your treatments with us. You can submit your out-of-network insurance reimbursement claims directly through the app, which will send it to your insurance company digitally. It takes less than two minutes for you to submit your reimbursement claim!
After we treat you, we give you a superbill. You can use the Osmind app to submit a claim to your insurance company for reimbursement. All you need is the superbill and about two minutes to input information into the app — Osmind takes care of the rest! On the backend, it rapidly sends your claim electronically to your insurance company (no more snail mail, fax, haggling, or the insurance company pretending it never got your claim in the mail). The insurance company confirms that it has digitally received your claim, and you will receive your Explanation of Benefits letter with your reimbursement directly from your insurance company. The Osmind app makes it very easy for you to submit your insurance claims, significantly speeds up the reimbursement process, and increases the chance of a successful reimbursement.
If your claim is rejected, Osmind also offers a rejection resolution pathway. For any questions or assistance with claims, email firstname.lastname@example.org.
The Osmind Community is a safe space for people with treatment-resistant depression and related mental health conditions to receive and provide support. It is a depression forum and depression chat with mutual support, positivity, and empathy. It is also for people who are interested in innovative treatments and neuromodulation. Members are all deeply valued and enrich one another’s lives as we pool together our strength, perspectives, experiences, and knowledge.
To get started, download the mobile app. On the iPhone, click this link to download the app (alternatively, search “Osmind” in the app store). For Android users, click this link to download the app (or search “Osmind” in the Google Play Store). After you download the app, you can log in using the temporary credentials included in your invitation email. You can also click “Forgot Password” to reset your password.
Yes! The platform is HIPAA-compliant, protected by end-to-end encryption, and research-grade (meaning parties such as the FDA trust the authenticity of the data). Our clinic and Osmind both uphold strict standards for safeguarding protected health information that meet or exceed legal requirements. Osmind works with independent third parties to verify its compliance and security. We chose to use this system because we trust its security and privacy safeguards.