A letter from our CEO

My name is Lucia Huang, co-founder and CEO at Osmind. I'm dedicated to improving healthcare and helping people get access to life-changing treatments. Most recently, I worked at a neuroscience company to help create new treatments for brain diseases like Alzheimer's and Parkinson's. I am now focused on another area of brain science that is near and dear to me — I want to improve mental health for those who need it most.

At Osmind, our goal is to maximize patient access to innovative treatments that can help where other therapies fail. These innovative approaches include psychedelic medicines, which have tremendous potential to change mental health. We strive to help these transformative therapies gain FDA approval and widespread use more effectively and quickly to help the many people who are struggling each and every day. Our platform empowers providers, improves patient care, and accelerates research in this field. We are guided by our north star — to help people of all backgrounds feel better.

As part of our work, we are entrusted with confidential information from medical providers and patients whom we serve. We uphold strict standards for safeguarding protected health information that meet or exceed all legal requirements, including those outlined on the United States Department of Human and Health Services' Health Information Privacy Page. Our platform is HIPAA compliant and protected by end-to-end encryption. We work with independent third parties to verify our compliance and security. Many of our team members use mental health services, so we know firsthand how important privacy and security are; we protect your data as if it were our own.

Patients - you will always own your health data and you have the right to all of it. We want to make sure you know that. In compliance with HIPAA, personal protected health information (PHI) cannot, and will not, be sold.

At Osmind, we are patients just like you. We are committed to improving lives by learning from the experience of people who have gone through their own mental health journeys. In pursuit of this mission, we work with mental health clinics, academic centers, and research organizations all over the world to generate insights that enable our clinics to provide the best possible care and researchers to develop new and better mental health treatments.

When any of us receive treatment by any healthcare provider (whether that's our primary care physician, surgeon, or mental health provider), we are permitting the medical practice to use information about us in ways that are allowed by federal and state privacy laws including HIPAA. These laws permit the use of de-identified information to improve patient care and develop new treatments. For many mental health clinics around the country, Osmind provides software that enhances care and improves the patient experience. If you are treated at one of these clinics, Osmind may access your information to help the clinic with your care and use it in a de-identified and aggregated form for research towards new transformative treatments. In these cases, information is aggregated and fully de-identified. This means any data used is completely devoid of personally-identifiable information and cannot be traced back to any individual (in fact, strict requirements expressly prohibit any attempts by research entities to re-identify any patient data). The data are aggregated, meaning de-identified records are combined with numerous other records for population-level anonymous comparisons. This aggregated information helps researchers understand more about mental health, such as why certain people benefit more than others for a particular treatment, helping to establish clinical best practices.

Our process for anonymizing data is rigorous and sophisticated. We do more than just redact records by erasing names and all demographic information. We actually remove specific pieces of information from all records, such as medications, lab results, diagnoses, etc. and put those into separate files that contain similar information from numerous other records. Thus the only thing researchers see are spreadsheets with a bunch of numbers, medications, and dates that include information from, at minimum, thousands of anonymous contributors around the world who have joined forces to advance science and healing. As a result, the information is totally anonymous. Some people have concerns that data in general can never be totally anonymized, but a combination of our rigorous de-identification process, aggregation across (at minimum) thousands of people across the world, and strict laws forbidding any attempt by researchers to re-identify data make it extraordinarily difficult if not virtually impossible to trace data back to any individual or clinic.

We want to emphasize: we will never use your information — even in de-identified forms — for marketing purposes. Any de-identified data is used solely for research to create new mental health treatments and cannot be traced back to you. The more we know as a medical community, the more opportunity we have for discoveries that can promote mental health for you, your loved ones, and people around the world. Please email us if you would not like to contribute your anonymized information to transform mental health and neuroscience.

Thank you so much for coming on this journey with us and we can't wait to work together to fix our broken mental healthcare system. We're in this together.